Damp along the base of a party wall
On the way back to normal, a wet line at the bottom of the wall you share with the next unit usually means water inside that assembly.
Homes and commercial properties
Nationwide
Our fresh-start team coordinates cleanup across the affected condo, shared walls, and neighboring units while protecting flooring, finishes, and belongings.
Signs to look for
As the home starts over, if you notice any of these problems, call us before water has more time to spread into nearby materials.
On the way back to normal, a wet line at the bottom of the wall you share with the next unit usually means water inside that assembly.
To put this behind you, kitchens and bathrooms stack vertically, and the chase behind them carries a plumbing riser serving several units.
For a clean slate, balconies, patios and windows are frequently limited common elements, meaning you use them exclusively but the association maintains them.
For a clean slate, the roof is a common element in virtually every declaration, so water arriving from above the top floor is an association matter.
On the way back to normal, that means water left your unit, through your floor and into a shared assembly.
As the home starts over, common area water still reaches your unit under the door and through the wall cavity.
What happens
Our fresh-start team adjusts the work to what ended up wet, how far the water traveled, and which materials can be saved.
On the way back to normal, we go to the insurance article in the declaration and to the maintenance responsibility chart, which is usually a table nobody has opened.
To put this behind you, a moisture meter and thermal imaging show whether the wet material is in your unit, in a party wall or in a shared chase.
On the way back to normal, builder grade cabinets, original tile and original carpet are treated differently from the kitchen you installed in 2019.
To put this behind you, portable extractors reach through corridors, elevators and stairwells to pull water from carpet, padding and hard flooring.
As the home starts over, shared assemblies are dried through small access points and cavity drying where possible, instead of opening a neighbor's finish.
For a clean slate, anything in a corridor, riser closet, roof assembly or mechanical space needs association authorization. As the home starts over, we work through that request, including any paperwork their vendor process requires.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
What comes next
As the home starts over, here is how we usually handle condo water cleanup near the United States.
For a clean slate, tell us your floor, what is wet, and what sits directly above and below you.
Your callTo put this behind you, in unit angle stops, the toilet supply stop and appliance valves are yours to close.
+5 minutesFor a clean slate, most declarations require prompt written notice of a loss affecting common elements.
+10 minutesAs the home starts over, wide shots of each disrupted room from the doorway, then close shots of wet finishes and the boundary between original and upgraded materials.
+20 minutesFor a clean slate, we meter your unit, then check the units above and below where access allows, along with the shared chase.
On arrivalAs the home starts over, water comes out of carpet, padding and hard flooring, and contents are lifted and blocked.
First hours on siteOn the way back to normal, the drying set is placed and contained at the entry on day one, so shared hallways stay clear and usable.
Before we leaveUnderstanding the cost
As the home starts over, we explain the recommended work and price before you approve the job. As the home starts over, these examples show what may change the estimate.
| Common situation | What the estimate may include | Typical range |
|---|---|---|
| One room of a condo unit, clean water, extraction plus three to four days of drying | National estimate. A supply line or fixture caught without delay, with little or no material removal. | $1,200 to $3,000 |
| Whole condo unit affected, clean water | For a clean slate, national estimate. | $3,000 to $8,000 |
| Party wall or riser chase drying, per wall assembly | For a clean slate, national estimate. | $800 to $3,000 |
| Ceiling cleanup after a leak from the unit above | For a clean slate, national estimate. For a clean slate, covers drying or partial removal of the ceiling plane, joist bay drying and cleanup below. | $500 to $2,500 |
| Vertical stack loss across three or four units | For a clean slate, national estimate. To put this behind you, multiple units, shared assemblies and a week or more of equipment across the run. | $10,000 to $35,000 |
| Condo work priced by affected area, clean water | For a clean slate, national estimate. For a clean slate, useful for comparing an association vendor's number against an independent one. | $3 to $7 per square foot |
| Association master policy deductible commonly charged back to the owner | As the home starts over, not our fee. On the way back to normal, this is the typical master deductible range nationally, and larger associations carry higher ones. | $5,000 to $50,000 |
| After hours or overnight dispatch charge | For a clean slate, national estimate. For a clean slate, charged once, on the first visit, for nights, weekends and holidays. | $100 to $400 |
Which policy owns each item
To put this behind you, this is the biggest cost variable in a condo and it is not about labor.
Original specification versus your upgrades
To put this behind you, original builder finishes are priced at original specification by the association's adjuster.
How much of the unit is wet
On the way back to normal, pricing tracks affected square footage, not the size of the unit deed.
How clean the water was
Supply line water is the cleanest case and preserves the most finish.
Shared assemblies involved
Drying a party wall, a chase or a floor assembly between units takes longer than drying a room.
Building access and rules
For a clean slate, elevator reservations, loading dock windows, restricted work hours and long corridor hose runs all add labor.
Why timing matters
To put this behind you, water can keep moving into nearby materials even when the surface looks dry.
For a clean slate, master policy deductibles are commonly five thousand to fifty thousand dollars, and larger associations run higher.
On the way back to normal, an association adjuster prices the building as originally specified.
For a clean slate, party walls and stacked units share floor assemblies and wall cavities, so water travels sideways and down.
For a clean slate, damp material at room temperature is all it needs.
Helpful service information
For a clean slate, start with the short explanation. To put this behind you, open a card if you want a little more detail.
As the home starts over, declarations and bylaws normally include a maintenance responsibility chart that lists building components down one side and assigns each to the association or the unit owner.
On the way back to normal, the single most useful document in a condo water loss is a table most owners have never opened.
Bathrooms and kitchens are stacked vertically to share a plumbing riser, and the chase around that riser is a highway for water.
Condos concentrate water through stacked units and shared assemblies, so direction of travel is the finding that matters.
An association adjuster prices the unit as originally specified, because that is what the master policy insures under most wordings.
Improvements and betterments is the phrase that decides whether you get your kitchen back or a builder grade version of it.
Help near you
Start with your area below, or call (877) 289-0037 and describe what set this off.
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Get a Quote: (877) 289-0037Common questions
On the way back to normal, it depends on what ended up wet and on your declaration's insurance article. On the way back to normal, common elements such as the roof, corridors and shared risers are the association's responsibility.
For a clean slate, bare walls means the master policy insures the structure and stops at the unfinished studs, so drywall, flooring, cabinets and fixtures are on your policy.
For a clean slate, many declarations do allow the association to charge its deductible, or a share of it, to the unit where a loss originated.
For a clean slate, it pays your share when the association assesses owners for a loss, including a deductible passed to your unit.
On the way back to normal, move what you can away from the drip line, then send written notice to the managing agent and ask for a work order reference.
As the home starts over, as a national estimate, one wet room with a few days of drying commonly runs $1,200 to $3,000.
To put this behind you, not for work inside your own unit boundary, which you can authorize yourself. To put this behind you, anything in a corridor, riser closet, roof assembly or another owner's unit needs association authorization, and we request it directly.
Talk with a restoration specialist
Describe the source, the impacted rooms, and when you first noticed the damage.
Areas we serve
As the home starts over, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.
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