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Specialty cleanup

Nationwide

Sanitizing After Water Damage in the United States

Our fresh-start team cleans and sanitizes surfaces affected by contaminated water after extraction and removal of materials that cannot be safely restored.

  • Restoration phone support around the clock
  • Residential and commercial loss response
  • Measured extraction, cleanup, and drying
  • One restoration team from assessment to dry standard

Call (877) 289-0037Browse services

Signs to look for

When to call us for sanitizing service

As the home starts over, if you notice any of these problems, call us before water has more time to spread into nearby materials.

The water carried soil, sewage or outdoor sediment

On the way back to normal, contaminated water leaves residue on every surface it touched.

The water sat for more than a day

On the way back to normal, standing water becomes a growth medium regardless of how it started.

A biofilm or slimy film is on the surface

As the home starts over, that slick layer is established growth, and it shields organisms from any product applied over it.

There is a musty or sour smell after drying

For a clean slate, odor after a dry out means residue stayed behind on a surface or in a material.

The space holds vulnerable occupants

To put this behind you, infants, older adults, pregnant household members or anyone immunocompromised change the risk calculation.

The building serves food, care or medical functions

To put this behind you, kitchens, care homes, clinics and childcare spaces have standards and inspections behind them.

What happens

How we work through sanitizing service

Our fresh-start team adjusts the work to what ended up wet, how far the water traveled, and which materials can be saved.

A treatment decision made on the water and the conditions

For a clean slate, contaminated water and long dwell times call for treatment. To put this behind you, a fresh clean water break usually does not, and we will say so instead of add a line.

Physical cleaning first, always

For a clean slate, soil deactivates disinfectant, so surfaces are cleaned before anything is applied. As the home starts over, our flood damage cleanup page covers that science in depth.

Product class chosen for the surface and the situation

For a clean slate, chlorine based, quaternary ammonium, hydrogen peroxide based, phenolic or botanical thymol products all behave differently.

An EPA registered product used within its labeled use

To put this behind you, the product label is the legal instruction, not a suggestion.

Applied at the coverage rate the label specifies

On the way back to normal, products are rated to cover a set area per gallon, and exceeding that leaves surfaces under dosed.

Held wet for the full dwell time

To put this behind you, contact time is where most treatment fails. As the home starts over, surfaces stay visibly wet for the labeled period, which often means reapplying instead of wiping off.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (877) 289-0037

What comes next

What comes next from our fresh-start team

For a clean slate, here is how we usually handle sanitizing service near the United States.

  1. 1

    Tell us what the water was and what has been done so far

    As the home starts over, whether material has been removed, whether the space has been dried, and what anyone has already sprayed.

    Your call
  2. 2

    Power to the wet area off before anyone goes in

    For a clean slate, switch it at the breaker panel from dry footing.

    +5 minutes
  3. 3

    Keep people and pets out of the disrupted area

    As the home starts over, nobody should be in a contaminated space, and nobody should be present for an application.

    +10 minutes
  4. 4

    Do not mix anything yourself while you wait

    On the way back to normal, never combine a chlorine based product with an ammonia based cleaner, because that produces a toxic gas.

    +15 minutes
  5. 5

    The treatment decision, made on evidence

    To put this behind you, we assess the water, the elapsed time, the surfaces and the occupants, then state whether treatment is warranted.

    On arrival
  6. 6

    Surfaces cleaned before anything is applied

    On the way back to normal, physical removal of soil and film comes first, top down, with agitation where a surface needs it.

    First hours on site
  7. 7

    Product class selected and mixed to the label

    For a clean slate, we measure dilution instead of estimating it, and we tell you what class we are using. On the way back to normal, mixing is done outside the occupied space with ventilation.

    Same day

Understanding the cost

What can affect the price

As the home starts over, we explain the recommended work and price before you approve the job. As the home starts over, these examples show what may change the estimate.

Common situationWhat the estimate may includeTypical range
Sanitizing and deodorizing one room after gray waterOn the way back to normal, national estimate for cleaning and treatment labor plus materials, priced separately from drying.$200 to $800
Cleaning and sanitizing one level after contaminated water, structure onlyOn the way back to normal, national estimate for a whole level of surfaces, cavities and framing, contents excluded.$2,000 to $6,000
Antimicrobial application priced by treated areaFor a clean slate, national estimate for the application itself where cleaning is already priced elsewhere.$0.20 to $0.60 per square foot
Air scrubber with HEPA filtration, per unit per dayTo put this behind you, national estimate per unit per day where cleaning or application disturbs airborne particles.$70 to $120
ATP surface readings taken on site, per documented set of swab pointsFor a clean slate, national estimate. On the way back to normal, useful as a cleanliness check, and it does not identify specific organisms.$100 to $300
Third party post remediation verification by an environmental consultantTo put this behind you, national estimate for independent verification, used for disputes, tenancies or sensitive occupants.$400 to $1,200
After hours or overnight dispatch chargeFor a clean slate, national estimate for an out of hours dispatch, ahead of any treatment pricing.$100 to $400
  • Contaminated surface area, not wet area
    For a clean slate, we price the surfaces that need treating, including walls, undersides and open cavities.

  • How contaminated the water was
    As the home starts over, a gray water loss needs cleaning and a treatment pass.

  • Product class and volume
    Botanical and peroxide based products by and large cost more per gallon than chlorine based ones. Coverage rate then decides how many gallons the space needs.

  • How much cleaning has to happen first
    As the home starts over, cleaning is the labor heavy part of this stage.

  • Access to the surfaces that need it
    As the home starts over, open framing is quick.

  • Whether air handling is needed during the work
    For a clean slate, an air scrubber with HEPA filtration is priced by the day where application or cleaning disturbs particles.

Why timing matters

What can happen when the area stays wet

To put this behind you, water can keep moving into nearby materials even when the surface looks dry.

Product applied to a dirty surface does nothing useful

To put this behind you, the surface looks treated and it is not, which is the worst of both outcomes.

Wiping too soon wastes the whole application

For a clean slate, most products need several minutes of continuous wet contact. To put this behind you, a spray and immediate wipe delivers a fraction of the labeled effect.

Treatment used as a substitute for removal

On the way back to normal, spraying carpet cushion or contaminated insulation does not make it safe to keep.

Treatment mistaken for drying

For a clean slate, a treated wall cavity that is still wet will grow again.

Helpful service information

What to know about sanitizing service

For a clean slate, start with the short explanation. To put this behind you, open a card if you want a little more detail.

What is happening inside the property

For a clean slate, that label states the dilution, the surfaces the product is approved for, the contact time and the safety precautions.

Read the explanation

On the way back to normal, disinfectants used in restoration are pesticides in the regulatory sense, registered with the EPA, and the label carries the force of law.

How the step back toward normal is decided

As the home starts over, the surface has to be clean first, because a dirty surface treated is a wasted application.

Read the explanation

For a clean slate, application is where results are won or lost, and there are only three variables.

What may change the work

As the home starts over, it does not remove contaminated porous material, because no product penetrates cushion, insulation or pressed board to reach what is inside it.

Read the explanation

As the home starts over, it is just as important to be clear about what this stage cannot do.

Help near you

Sanitizing After Water Damage near the United States

Start with your area below, or call (877) 289-0037 and describe what set this off.

Available in Alabama

Sanitizing After Water Damage in Alabama

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Sanitizing After Water Damage in Alaska

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Available in American Samoa

Sanitizing After Water Damage in American Samoa

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Available in Arizona

Sanitizing After Water Damage in Arizona

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Sanitizing After Water Damage in Arkansas

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Available in California

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Available in District of Columbia

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Sanitizing After Water Damage in Florida

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Sanitizing After Water Damage in Illinois

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Sanitizing After Water Damage in Iowa

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Sanitizing After Water Damage in Michigan

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Sanitizing After Water Damage in Minnesota

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Sanitizing After Water Damage in Mississippi

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Sanitizing After Water Damage in Montana

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Sanitizing After Water Damage in Nebraska

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Available in New Hampshire

Sanitizing After Water Damage in New Hampshire

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Available in New Mexico

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Available in New York

Sanitizing After Water Damage in New York

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Available in North Carolina

Sanitizing After Water Damage in North Carolina

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Sanitizing After Water Damage in North Dakota

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Common questions

Questions about sanitizing service

Do you always need to sanitize after water damage?

As the home starts over, no, and anyone who says yes is selling. As the home starts over, treatment is warranted when the water carried contamination, when it sat long enough to grow, or when the occupants are vulnerable.

What products do you use?

As the home starts over, an EPA registered product matched to the surface and the situation. To put this behind you, the common classes are chlorine based, quaternary ammonium, hydrogen peroxide based, phenolic and botanical thymol.

What is the difference between those product classes?

On the way back to normal, chlorine based products are cheap and fast but harsh on finishes and metals.

What is dwell time and why does it matter so much?

On the way back to normal, it is the period the product has to stay visibly wet on a surface to work, stated on the label.

Is fogging the same as disinfecting?

On the way back to normal, no. On the way back to normal, most product labels do not list fogging as an approved application method, and the label is the legal instruction.

Does sanitizing mean my carpet and drywall can stay?

To put this behind you, no, and this is the most important limit to understand. As the home starts over, porous material that absorbed contaminated water still leaves the building, because product cannot reach through the material to what is inside it.

Does sanitizing dry the building?

As the home starts over, not at all. For a clean slate, it adds moisture instead of removing it. For a clean slate, drying is a separate stage with air movers, dehumidifiers and daily readings, and a treated surface that stays wet will grow again.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (877) 289-0037

Areas we serve

Water-damage help across the United States

As the home starts over, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.

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Call (877) 289-0037