Restoration phone support available around the clockCall (877) 289-0037

Specialty cleanup

Nationwide

Document Drying and Records Recovery in the United States

Our fresh-start team stabilizes and dries wet documents, files, photographs, and records using methods selected for the material and damage level.

  • Restoration phone support around the clock
  • Residential and commercial loss response
  • Measured extraction, cleanup, and drying
  • One restoration team from assessment to dry standard

Call (877) 289-0037Browse services

Signs to look for

When to call us for document drying

As the home starts over, if you notice any of these problems, call us before water has more time to spread into nearby materials.

The bottom row of boxes is dark several inches up the sides

To put this behind you, paper wicks water upward fast, so a shallow puddle can soak the lower third of a box.

Pages have swollen and the box will not close

As the home starts over, cellulose fibers take on water and expand, which is why a wet file expands beyond its folder.

Handwritten or inkjet pages are feathering

As the home starts over, water soluble ink spreads at the edges of every stroke before anything dries.

Glossy pages are stuck together in a solid block

For a clean slate, coated paper releases its clay coating when wet and glues the sheets to each other, which the trade calls blocking.

The file room smells earthy within a day

As the home starts over, paper is almost pure cellulose, which makes it a food source instead of just a victim. On the way back to normal, that smell means microbial growth has already started somewhere in the stack.

Bound volumes are rippling and the spines are splitting

As the home starts over, wet pages expand while the binding does not, so the block cockles into a wave and the hinges tear.

What happens

How we work through document drying

Our fresh-start team adjusts the work to what ended up wet, how far the water traveled, and which materials can be saved.

Salvage priority triage before anything is packed

As the home starts over, we sort with you into irreplaceable, legally required, and simply re-printable.

Freeze stabilization as the first move

To put this behind you, blast freezing at commercial temperatures halts swelling, ink migration and microbial growth where they are.

Inventory and chain of custody on every container

On the way back to normal, each box is numbered, described and logged onto an inventory manifest before it leaves the building.

Correct packing that protects the block

On the way back to normal, files go in upright and loose, bound volumes go spine down, and freezer paper is used for interleaving where sheets would otherwise fuse.

Vacuum freeze drying for saturated records

On the way back to normal, frozen records go into a chamber where low pressure lets ice leave as vapor without melting first.

Desiccant chamber drying for damp volumes

To put this behind you, lightly damp files and books can be dried in a controlled desiccant chamber at very low humidity.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (877) 289-0037

What comes next

What comes next from our fresh-start team

On the way back to normal, here is how we usually handle document drying near the United States.

  1. 1

    Tell us what ended up wet and stop handling it

    For a clean slate, we ask what the records are, how wet they got, and what the water was.

    Your call
  2. 2

    Priority list built over the phone

    As the home starts over, we work through what is irreplaceable, what carries a retention obligation, and what is simply re-printable.

    +15 minutes
  3. 3

    Air control in the room while you wait

    On the way back to normal, look at the room from the doorway instead of walking into it, and if water is standing, wait until power to the area is confirmed off.

    Before we arrive
  4. 4

    Inventory, pack and log on site

    On the way back to normal, boxes are numbered onto the manifest, packed to protect the paper block, and interleaved with freezer paper where sheets are already sticking.

    On arrival
  5. 5

    Into the freezer and the clock stops

    On the way back to normal, records reach blast freezing temperatures within hours of pickup, which halts swelling, ink bleed and microbial growth.

    Same day
  6. 6

    Method chosen medium by medium

    To put this behind you, saturated paper and bound volumes are scheduled for vacuum freeze drying, damp material goes to a desiccant chamber, and photographic media are set aside for a conservator.

    Days 1 to 2
  7. 7

    Drying cycle runs under vacuum

    To put this behind you, in the chamber, ice sublimates straight to vapor so pages dry without going through a wet stage again.

    1 to 3 weeks

Understanding the cost

What can affect the price

As the home starts over, we explain the recommended work and price before you approve the job. As the home starts over, these examples show what may change the estimate.

Common situationWhat the estimate may includeTypical range
Vacuum freeze drying, priced per cubic foot of recordsFor a clean slate, national estimate. For a clean slate, a standard file box is roughly 1.2 cubic feet.$20 to $40
Vacuum freeze drying, per standard file boxAs the home starts over, national estimate for plain paper records in clean water condition.$25 to $50
Pickup, inventory, packing and freeze stabilization minimumFor a clean slate, national estimate for the first visit, including manifest and transport to freezing.$300 to $900
Frozen holding storage, per box per monthAs the home starts over, national estimate while triage decisions or a chamber slot are pending.$5 to $20
On site air or desiccant drying of a few damp boxesNational estimate. Only appropriate for small quantities that were damp instead of soaked.$200 to $800
Whole file room, roughly 100 to 300 boxes, freeze through returnTo put this behind you, national estimate covering triage, freezing, drying, rehousing and reconciliation.$4,000 to $18,000
Sterilization of contaminated records at a specialty facility, per boxTo put this behind you, national estimate added to drying where sewage or floodwater reached the paper.$10 to $35
Digitization instead of restoration, per standard boxOn the way back to normal, national estimate for scanning and indexing, useful to compare against drying the same box.$75 to $200
  • Volume, measured in cubic feet
    As the home starts over, drying is priced by the space the records occupy, and a standard file box is roughly 1.2 cubic feet.

  • How wet the paper is
    To put this behind you, damp files can go to a desiccant chamber, which is cheaper and faster.

  • The mix of media
    As the home starts over, plain office paper is straightforward. On the way back to normal, bound volumes, coated paper, blueprints and mixed folders take hand work and slower cycles.

  • Water category and contamination
    To put this behind you, clean water records are dried and returned.

  • Rush handling
    As the home starts over, a same day pickup, an out of hours freeze or a priority chamber slot for a small critical batch all carry a premium.

  • Pickup, transport and distance
    Someone has to inventory, pack, load and haul the boxes to freezing, and mileage matters. Very small quantities can occasionally be handled on site instead.

Why timing matters

What can happen when the area stays wet

To put this behind you, water can keep moving into nearby materials even when the surface looks dry.

Mold takes paper first

To put this behind you, cellulose is food, and damp files in still air can support microbial growth within 24 to 48 hours.

Ink migration becomes the new original

On the way back to normal, water soluble ink keeps spreading for as long as the page is wet.

Coated pages fuse into bricks

On the way back to normal, glossy and coated paper left to dry in contact glues itself together, and blocking is the one failure with almost no recovery path.

Distortion sets in the shape it dried in

On the way back to normal, swollen pages that dry under pressure keep the wave, the crease and the crush.

Helpful service information

What to know about document drying

For a clean slate, start with the short explanation. To put this behind you, open a card if you want a little more detail.

What is happening inside the property

It is almost pure cellulose, so it absorbs water without delay and it also feeds microbial growth once damp.

Read the explanation

Paper is the fastest clock in a wet building. It is almost pure cellulose, so it absorbs water without delay and it also feeds microbial growth once damp.

How the step back toward normal is decided

To put this behind you, lower the pressure around frozen material far enough and ice turns directly into vapor without becoming liquid first.

Read the explanation

To put this behind you, vacuum freeze drying works because of a physical shortcut. To put this behind you, lower the pressure around frozen material far enough and ice turns directly into vapor without becoming liquid first.

What may change the work

Plain paper files, ledgers, blueprints and most bound volumes recover well when they are frozen early.

Read the explanation

Honest decisions by medium save people money. Plain paper files, ledgers, blueprints and most bound volumes recover well when they are frozen early.

Help near you

Document Drying and Records Recovery near the United States

Start with your area below, or call (877) 289-0037 and describe what set this off.

Available in Alabama

Document Drying and Records Recovery in Alabama

Get help in Alabama
Available in Alaska

Document Drying and Records Recovery in Alaska

Get help in Alaska
Available in American Samoa

Document Drying and Records Recovery in American Samoa

Get help in American Samoa
Available in Arizona

Document Drying and Records Recovery in Arizona

Get help in Arizona
Available in Arkansas

Document Drying and Records Recovery in Arkansas

Get help in Arkansas
Available in California

Document Drying and Records Recovery in California

Get help in California
Available in Colorado

Document Drying and Records Recovery in Colorado

Get help in Colorado
Available in Connecticut

Document Drying and Records Recovery in Connecticut

Get help in Connecticut
Available in Delaware

Document Drying and Records Recovery in Delaware

Get help in Delaware
Available in District of Columbia

Document Drying and Records Recovery in District of Columbia

Get help in District of Columbia
Available in Florida

Document Drying and Records Recovery in Florida

Get help in Florida
Available in Georgia

Document Drying and Records Recovery in Georgia

Get help in Georgia
Available in Guam

Document Drying and Records Recovery in Guam

Get help in Guam
Available in Hawaii

Document Drying and Records Recovery in Hawaii

Get help in Hawaii
Available in Idaho

Document Drying and Records Recovery in Idaho

Get help in Idaho
Available in Illinois

Document Drying and Records Recovery in Illinois

Get help in Illinois
Available in Indiana

Document Drying and Records Recovery in Indiana

Get help in Indiana
Available in Iowa

Document Drying and Records Recovery in Iowa

Get help in Iowa
Available in Kansas

Document Drying and Records Recovery in Kansas

Get help in Kansas
Available in Kentucky

Document Drying and Records Recovery in Kentucky

Get help in Kentucky
Available in Louisiana

Document Drying and Records Recovery in Louisiana

Get help in Louisiana
Available in Maine

Document Drying and Records Recovery in Maine

Get help in Maine
Available in Maryland

Document Drying and Records Recovery in Maryland

Get help in Maryland
Available in Massachusetts

Document Drying and Records Recovery in Massachusetts

Get help in Massachusetts
Available in Michigan

Document Drying and Records Recovery in Michigan

Get help in Michigan
Available in Minnesota

Document Drying and Records Recovery in Minnesota

Get help in Minnesota
Available in Mississippi

Document Drying and Records Recovery in Mississippi

Get help in Mississippi
Available in Missouri

Document Drying and Records Recovery in Missouri

Get help in Missouri
Available in Montana

Document Drying and Records Recovery in Montana

Get help in Montana
Available in Nebraska

Document Drying and Records Recovery in Nebraska

Get help in Nebraska
Available in Nevada

Document Drying and Records Recovery in Nevada

Get help in Nevada
Available in New Hampshire

Document Drying and Records Recovery in New Hampshire

Get help in New Hampshire
Available in New Jersey

Document Drying and Records Recovery in New Jersey

Get help in New Jersey
Available in New Mexico

Document Drying and Records Recovery in New Mexico

Get help in New Mexico
Available in New York

Document Drying and Records Recovery in New York

Get help in New York
Available in North Carolina

Document Drying and Records Recovery in North Carolina

Get help in North Carolina
Available in North Dakota

Document Drying and Records Recovery in North Dakota

Get help in North Dakota
Available in Northern Mariana Islands

Document Drying and Records Recovery in Northern Mariana Islands

Get help in Northern Mariana Islands
Available in Ohio

Document Drying and Records Recovery in Ohio

Get help in Ohio
Available in Oklahoma

Document Drying and Records Recovery in Oklahoma

Get help in Oklahoma
Available in Oregon

Document Drying and Records Recovery in Oregon

Get help in Oregon
Available in Pennsylvania

Document Drying and Records Recovery in Pennsylvania

Get help in Pennsylvania
Available in Puerto Rico

Document Drying and Records Recovery in Puerto Rico

Get help in Puerto Rico
Available in Rhode Island

Document Drying and Records Recovery in Rhode Island

Get help in Rhode Island
Available in South Carolina

Document Drying and Records Recovery in South Carolina

Get help in South Carolina
Available in South Dakota

Document Drying and Records Recovery in South Dakota

Get help in South Dakota
Available in Tennessee

Document Drying and Records Recovery in Tennessee

Get help in Tennessee
Available in Texas

Document Drying and Records Recovery in Texas

Get help in Texas
Available in U.S. Virgin Islands

Document Drying and Records Recovery in U.S. Virgin Islands

Get help in U.S. Virgin Islands
Available in Utah

Document Drying and Records Recovery in Utah

Get help in Utah
Available in Vermont

Document Drying and Records Recovery in Vermont

Get help in Vermont
Available in Virginia

Document Drying and Records Recovery in Virginia

Get help in Virginia
Available in Washington

Document Drying and Records Recovery in Washington

Get help in Washington
Available in West Virginia

Document Drying and Records Recovery in West Virginia

Get help in West Virginia
Available in Wisconsin

Document Drying and Records Recovery in Wisconsin

Get help in Wisconsin
Available in Wyoming

Document Drying and Records Recovery in Wyoming

Get help in Wyoming

You may also need

Related water-damage services

Common questions

Questions about document drying

How much does document drying cost per box?

On the way back to normal, nationally, vacuum freeze drying runs about $20 to $40 per cubic foot, which is roughly $25 to $50 for a standard file box.

Why do you freeze wet documents instead of drying them right away?

To put this behind you, because freezing stops the clock. For a clean slate, below freezing, paper stops swelling, ink stops migrating, and microbial growth stops advancing.

Does freezing damage paper?

As the home starts over, no, and the speed is the reason. To put this behind you, rapid blast freezing forms very small ice crystals, while slow freezing in a domestic freezer grows large ones that distort the fiber.

What is vacuum freeze drying in plain words?

To put this behind you, frozen records go into a sealed chamber and the air pressure is lowered a long way. For a clean slate, at that low pressure ice turns straight into vapor instead of melting first, which is called sublimation.

How long does the whole process take?

As the home starts over, freezing happens the same day in most cases. As the home starts over, a chamber cycle usually runs one to three weeks, and large volumes take longer.

Can I dry the files myself with fans or a hair dryer?

As the home starts over, a few damp folders can be air dried with interleaving and dry moving air, and we will tell you honestly when that is enough.

What kinds of records recover well, and what does not?

On the way back to normal, plain paper files, ledgers, bound volumes and most office records come back well.

Talk with a restoration specialist

Water loss in the United States?

Describe the source, the impacted rooms, and when you first noticed the damage.

Call (877) 289-0037

Areas we serve

Water-damage help across the United States

As the home starts over, identify your state to reach restoration assessment, extraction, cleanup, and drying service in your area.

View the area on Google Maps
Call (877) 289-0037